| Going Deeper | Business of Coaching | Other
& Self Deception: Getting
out of the box
By the Arbinger
Shows how most personal and organizational problems are the
result of a little-known problem called "self-deception."
powerfully simple book/story gets right to the heart of the human
dilemma. Why is it that we do the things that we don't want to
do to the people it matter most. What is going on and how to get
out of it. The work has had a remarkable impact on my life. It
is a simple read, but when it hits it can hurt the soul and make
you want to be better.
Clients Now: by CJ Hayden
I had the
fortune of meeting Ben McConnell last summer when we brought him
in to speak about Creating
Customer Evangelists to the Twin Cities chapter of Fast
Company's Readers' Network.
the tenants of
Customer plus-delta: Continuously
gather customer feedback.
Napsterize knowledge: Make
it a point to share knowledge freely.
the buzz: Expertly
build word-of-mouth networks.
communities of customers to meet and share.
Make bite-size chunks: Devise
specialized, smaller offerings to get customers to bite.
a cause: Focus
on making the world, or your industry, better.
goes into much greater detail and actual experiences and success
stories for each and overall CCE success stories. Well researched
and worth the read.
A Practical Guide to Personal Freedom
by Don Miguel Ruiz;
A quick read in the bathroom. Though the Four
Agreements seem simple; They are very well crafted
and build upon each other. It is deceptive how powerful the combination
1) Be Impeccable With Your Word
2) Don't Take Anything Personally
3) Don't Make Assumptions
4) Always Do Your Best
For more of the review check out Living
to Think Like Leonardo DaVinci: Seven Steps to Genius Everyday
A must read for explorers
of all kinds. Fantastic eye opener and brain stimulator.
Some consider DaVinci to be the most gifted person in history.
Was it a gift or a skill? Discover several mind opening concepts,
habits, tools to make you start thinking and dreaming like never